COVID-19 Mental Health Services

Greater Manchester Mental Health NHS Foundation Trust is the main provider of specialist mental healthcare services in Wigan Borough.

This page was last reviewed on 16th June 2021

As a result of the Covid-19 pandemic, there have been changes to the way that services are being delivered to reduce face-to-face contact. This includes telephone and video consultations instead of face-to-face appointments wherever it is clinically safe to do so.

Visiting restrictions are currently in place for mental health inpatient wards.

Wigan mental health services transfer

On 1 April 2021, mental health services transferred to Greater Manchester Mental Health (GMMH).

We do not anticipate any disruption to services as a direct result of this transfer. Patients will continue to see the same health and care professionals at the same locations and contact telephone numbers will remain the same. Records of care records will transfer to GMMH and will remain secure and confidential in line with the Trust’s privacy policy .
From 1 April, information about services will transfer to the GMMH website:

More information about the transfer can be found at:

If you’re in a mental health crisis, please call the Wigan 24/7 mental health crisis line. This has been updated to a Freephone number 0800 051 3253.

A resource list of mental health support and a useful document for professionals to use is the Wigan Borough MH Resource.

If you are experiencing feelings which mean you’re not in a happy place for a variety of reasons and want to manage your own support -you can access a range of resources and contacts for local and national organisations on the Wigan Council pages including:
  • Links to financial advice pages
  • Drug, alcohol and gambling support
  • Domestic abuse
  • General advice pages to maintain good mental health.

FREE digital services for children, young people and adults

We know things may be difficult at the moment. If you find yourself feeling anxious, stressed or overwhelmed, there’s support out there for you

Shout – Is a 24/7 crisis text messaging service you can send a text message any time of the day or night wherever you are – every conversations is with a human being. Text GM to 85258.

Silver Cloud –  launched for residents in Greater Manchester. If you are feeling stressed and anxious you can choose from a range of digital programmes. Take a quick quiz to find the most suitable programme for you and complete regular modules. You decide at what day and time of day you want to do it and something you can do on your own. Start Silver Cloud now.

Kooth – launched for children and young people. You can chat to friendly counsellors, read articles written by young people and get support from the Kooth Community. Click here to visit Kooth.

Living Life to the Full – online courses for people affected by low mood, anxiety of depression using cognitive behavioural therapy concepts. Click here to access this support.

NHS Stay Well – Leaflet ADULT digital4

NHS Stay Well – Leaflet YOUTH digital4

Greater Manchester Bereavement Service

If you are bereaved or affected by a death support is available to all those in Greater Manchester.

No one needs to feel alone as they deal with their grief and advice can be offered for any practical issues that losing a loved one may bring.

Tel: 0161 983 0902

Opening Hours: Monday 9am-5pm,Tuesday 9am – 5pm,Wednesday 9am-8pm, Thursday 9am-5pm, Friday 9am- 5pm (Except bank holidays).


 For those who want to speak with someone at a weekend about a bereavement, they can call the:

NHS Bereavement Helpline

Available 8am-8pm daily

0800 2600 400


If you need support with any non-medical issues,  such as collecting shopping, medication or other essential supplies you can contact the NHS Volunteer Responder Service on 0808 196 3646 between 8am and 8pm or via their website This service also offered a regular, friendly phone call from a volunteer and transport to medical appointments.

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