Open Consultations and Projects

We nearly always have a consultation or engagement project that we are asking for feedback on.  Click on the links below for more information on how to get involved.

LILFORD PARK SURGERY AND PENNINGTON PARK SURGERY- PROPOSED MERGER

Date: Our survey is open from 1st March 2021 – 14th April 2021

Overview:

Lilford Park Surgery and Pennington Park Surgery are currently separate practices. Although separate, the practices have been managed by the same team for years. Dr A & S Weerasekara’s are contract holders for both Lilford Park Surgery (11 years) and Pennington Park Surgery (3 years). We have well established management and clinical structures in place across both practices. We now want to apply to merge the two practices into one bigger practice.

We want to ensure that both practices are sustainable for the future. We currently have to duplicate many back office tasks, such as HR, finance, and we pay and maintain two separate clinical systems. Merging the practices will enable us to do things once. By using our time and resources in the most efficient way we will be able to put more back into patient services. This change will enable us to offer more appointments, minor surgery appointments and we will be able to do more GP training.

As a patient you may not notice much difference. Both practices will remain open and you will still see the same friendly faces when you come in.

We’d expect you to feel the benefit of us being able to offer more appointments, minor surgery and generally being able to respond to online requests quicker. Once merged you would also have the flexibility to attend either Lilford Park Surgery or Pennington Park Surgery.

Through March and April 2021 we are engaging with patients to gather feedback on the proposed merger. We want to know what patients think and if they have any concerns or questions.

Who should get involved?

We want to hear from any patients registered with Lilford Park Surgery or Pennington Park Surgery to hear what you think.

How to get involved?

There are a couple of ways you can get involved:

  1. Complete a survey

You can pick a survey up from reception, or online

https://wiganboroughccg.typeform.com/to/YSJ1KARf

  1. Attend a drop in session

Take part in one of our online drop-in sessions on Microsoft Teams.

Wednesday 10th March 2021, 11am – 12noon, Click here to join.

or

Monday 22nd March 2021, 4pm – 5pm, Click here to join.

You can also ask to speak to a member of the practice management team at any time.

Next Steps:

Once we complete the engagement work we will review all the feedback and produce a report.

An application to merge the practices would then be sent to NHS Wigan Borough CCGs Primary Care Committee. This is the group that makes decisions on local GP services.

Patients will be kept up to date.

NHS 111 Service

Overview

Up to the end of May 2021 we want to speak to Wigan Borough residents about their experiences using the NHS 111 service online or by telephone.

This is a joint piece of work between the local NHS and Healthwatch Wigan and Leigh.

As we look to encourage more people to think NHS 111 first we want to be able to use some real experiences to help promote the service and how it can help when you need urgent help but aren’t sure what to do.

As well as gathering positive experiences we also want to hear if you think anything could have been better so we can work to make any improvements or help people to access the help the need.

Who should get involved?

We want to hear from any residents who live in Wigan Borough and have used the NHS 111 service online (by visiting 111.nhs.uk) or by calling 111. This can also be if you used NHS 111 on behalf of a child or someone you care for.

How to get involved?

We’ve set up a simple form online. You can access this by clicking here.

If you would prefer to speak to someone about your experience, please don’t hesitate to get in touch with a member of the Engagement Team on 01942 482711 or shapeyournhs@wiganboroughccg.nhs.uk

If you are a member of a local community group and would like us to speak to a group of your service users about the NHS 111 service please don’t hesitate to get in touch.

Different formats

If you would like help understanding this information, or need it in a different format (large print, easy read or braille, for example), please contact us on 01942 482711 or shapeyournhs@wiganboroughccg.nhs.uk

Mental health and wellbeing survey
Overview

Across Wigan Borough, there are a large number of services and teams offering different levels and intensity of support to meet the wide range of mental health and wellbeing needs of our local population.
With the transfer of secondary care mental health services from North West Boroughs Healthcare to Greater Manchester Mental Health next year and experiences and learning from the Covid-19 pandemic, the Healthier Wigan Partnership is taking the opportunity to carry out some engagement work to better understand what we are currently doing across the system and think about what we want it to look like in the future.

These conversations are starting with you!

Hearing your experiences and expertise is absolutely key in this so we’re asking staff from across health, care, social care, community groups, schools and police who provide any level of mental health and wellbeing support to residents, to tell us about your service.
We want to hear:

  • what you feel works well
  • if and how could things be better
  • if there are any unmet needs
Who should get involved

If you and your service offer any level of mental health and wellbeing support we want to hear from you;

  • NHS mental health services
  • NHS community services
  • Hospital services
  • Primary care services
  • Council health and social care services
  • Schools
  • Police
  • Ambulance services
  • Voluntary sector organisations and social enterprise
How to get involved

To make sure everyone has an opportunity to contribute to the conversation, there is a short survey to gather your views. This survey will run from Friday 27th November 2020 to Monday 4th January 2021.
Click here

We are also holding a number of focus groups, over Microsoft Teams, that are open to anyone wanting to take part. Places will be limited so please book as soon as possible:

Topic

Date and Time

Booking link

Patient transition and supportWednesday 13th January 2021,

12noon – 1pm,

Via MS Teams

Click here to book
Referring into servicesThursday 14th January 2021,

4pm – 5pm,

Via MS Teams

Click here to book

 

Next steps

This will form part of a wider engagement project which is being used to help shape the future of the borough’s mental health and wellbeing offer. Our aim is that residents receive mental health and wellbeing support that is well invested, coordinated, resourced and sustainable for our local population.

Different formats

If you would like help understanding this information, or need it in a different format (large print, easy read or braille, for example), please contact us on 01942 482711 or shapeyournhs@wiganboroughccg.nhs.uk

February 2020 onwards

We are currently reviewing our “Shape Your NHS” engagement brand. In January 2020 we ran a survey to get feedback from patients and residents. You can now see a copy of the results below:

Review of Shape Your NHS brand – Survey results – FINAL

The feedback we gathered from this initial survey has been really useful.

As a next step we are looking for 4 – 5 volunteers to join a working group. Members of the working group will work with us on ideas and designs and possible further engagement work with some key groups.

Who should get involved:

Anyone can volunteer to get involved in our working group.

How to get involved:

If you’re interested please get in touch with a member of the Engagement Team on 01942 482711 or shapeyournhs@wiganboroughccg.nhs.uk.

Next steps:

We’ll be working with volunteer to develop the future of our engagement brand. We’ll keep this page up to date with opportunities to get involved.

Different formats:

If you would like help understanding this information, or need it in a different format (large print, easy read or braille, for example), please contact us on 01942 482711 or shapeyournhs@wiganboroughccg.nhs.uk

Date: November – December 2019

Overview:

We run a free training programme for residents and patients who want to get involved with the CCG and help to shape local services.  We need to plan our training programme for 2020. Before we do, we’d love to get some feedback to help us design it.

Who should get involved?:

We’re looking for feedback from any residents or patient who has already accessed or might want to access our training in the future.

How to get involved:

You can click here to give us your feedback online.

Alternatively you can email shapeyournhs@wiganboroughccg.nhs.uk or call 01942 482711

Next Steps:

The feedback we get will help us design our free training programme for 2020. So it’s really important for you to tell us if there is any training you think we should include.

Different formats:

If you would like help understanding this information, or need it in a different format (large print, easy read or braille, for example), please contact us on 01942 482711 or shapeyournhs@wiganboroughccg.nhs.uk

Date:

Between now and February 2021

Overview:

We are working with Wrightington, Wigan and Leigh NHS Foundation Trust and local GP practices to review Diabetes services to see if there is a way we can work better together to improve services for patients. We need input from patients to help shape this work.

How to get involved:

1. Share your story
We are gathering stories from patients about their experiences of using diabetes through the process of getting your diagnosis through your care and treatment. The story can be written or we can give you a ring to take your story.

2. Join an upcoming focus group
We will be holding a focus group online for any patients who want to talk to us in more detail about diabetes services and what they think we might improve. This will take place on 12th January 2021, 10am – 12noon. If you are interested in taking part please let us know and we will book you on.

To get involved in this work please get in touch with Rachel Richardson on shapeyournhs@wiganboroughccg.nhs.uk or 01942 482711.

Different Formats:

If you would like help understanding this information, or need it in a different format (large print, easy read or braille, for example), please contact us on 01942 482711 or shapeyournhs@wiganboroughccg.nhs.uk

Different formats:

If you would like help understanding this information, or need it in a different format (large print, easy read or braille, for example), please contact us on 01942 482711 or shapeyournhs@wiganboroughccg.nhs.uk

 

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