Open Consultations and Projects

We nearly always have a consultation or engagement project that we are asking for feedback on.  Click on the links below for more information on how to get involved.

February 2020 onwards

We are currently reviewing our “Shape Your NHS” engagement brand. In January 2020 we ran a survey to get feedback from patients and residents. You can now see a copy of the results below:

Review of Shape Your NHS brand – Survey results – FINAL

The feedback we gathered from this initial survey has been really useful.

As a next step we are looking for 4 – 5 volunteers to join a working group. Members of the working group will work with us on ideas and designs and possible further engagement work with some key groups.

Who should get involved:

Anyone can volunteer to get involved in our working group.

How to get involved:

If you’re interested please get in touch with a member of the Engagement Team on 01942 482711 or shapeyournhs@wiganboroughccg.nhs.uk.

Next steps:

We’ll be working with volunteer to develop the future of our engagement brand. We’ll keep this page up to date with opportunities to get involved.

Different formats:

If you would like help understanding this information, or need it in a different format (large print, easy read or braille, for example), please contact us on 01942 482711 or shapeyournhs@wiganboroughccg.nhs.uk

Date: November – December 2019

Overview:

We run a free training programme for residents and patients who want to get involved with the CCG and help to shape local services.  We need to plan our training programme for 2020. Before we do, we’d love to get some feedback to help us design it.

Who should get involved?:

We’re looking for feedback from any residents or patient who has already accessed or might want to access our training in the future.

How to get involved:

You can click here to give us your feedback online.

Alternatively you can email shapeyournhs@wiganboroughccg.nhs.uk or call 01942 482711

Next Steps:

The feedback we get will help us design our free training programme for 2020. So it’s really important for you to tell us if there is any training you think we should include.

Different formats:

If you would like help understanding this information, or need it in a different format (large print, easy read or braille, for example), please contact us on 01942 482711 or shapeyournhs@wiganboroughccg.nhs.uk

Dates: Coffee morning dates still to be decided for May-December 2019

Overview:

We are currently reviewing all the services in the Borough who look after people with Chronic Obstructive Pulminory Disorder (COPD) respiratory illnesses.  This is a big project that will take some time to complete.

There are lots of different services provided by different organisations and part of the review is about understanding what all the different services do and how they might work better together.

We are looking for people with COPD who live in the Borough to share their experiences and to help with the review.

Last year we held 6 coffee mornings to talk to people about different parts of the service and to talk through new ideas.  We are continuing this work this year.

Who should get involved:

We are always looking for people with COPD to work with us on this project as they have the best ideas for where the services can be improved.

How to get involved:

If you are interested in getting involved, please get in touch on shapeyournhs@wiganboroughccg.nhs.uk or 01942 482711.

 

Next steps:

The work reviewing the current services has been completed.

We are now working on the ideas for how the service should be changed using the information learned in the review.

Following this, the new service design will need to be approved by the organisations involved and then put in to practice.  This will take a considerable amount of time.

Different formats:

If you would like help understanding this information, or need it in a different format (large print, easy read or braille, for example), please contact us on 01942 482711 or shapeyournhs@wiganboroughccg.nhs.uk

Date: Due to launch soon.

Overview:

GP services are often described as the ‘front door’ to the NHS. Most people will choose to go see their GP when they become unwell. There are approximately 5,000 appointments every week across the 60 GP practices in the Borough.

In 2014 we wrote a plan for how GP practices would work and this is now out of date. This was our Primary Care Strategy.

GP services across the Borough are facing a number of challenges. The demand on GP services is increasing and nationally there is a shortage of doctors choosing to be GPs. We think we need to make some changes to the way GP services work in the Borough to address the issues and make them resilient.

We have a vision for GP services but we want to know what people think so that we can write our new strategy.

There are different things we want to talk to people about:

  1. The services available when your own GP practice is closed
  2. How your GP practice works
  3. How your GP practice will work with others in the community
  4. Behind the scenes at your GP practice

We have recently recruited a number of volunteers to help with the first element of this: the services available when your own GP practice is closed. The recruitment pack below includes the Terms of Reference for the group:

UTC PRG Recruitment Pack – FINAL

We recently talked to our Patients’ Forum about this work too (January 2019).  There is more information in the presentation below:

Future vision for Primary Care slides v2

Who should get involved:

The outcome of this work will affect everybody in the Borough as it will set the future of GP practices.  Anyone who is interested should get involved.

How to get involved:

We are currently planning this piece of work but there’ll be different events and opportunities to give feedback in person or online.

If you want to register your interest to take part in the consultation please let us know and we will keep you up-to-date with all the details. Please call 01942 482711 or email shapeyournhs@wiganboroughccg.nhs.uk.

Next steps:

We are currently planning this piece of work.

Different formats:

If you would like help understanding this information, or need it in a different format (large print, easy read or braille, for example), please contact us on 01942 482711 or shapeyournhs@wiganboroughccg.nhs.uk

Date: Due to launch later in 2019

Overview:

NHS organisations in Bolton, Salford and Wigan have developed a new partnership to make changes and make sure that specific areas of hospital and community care are the best they can be. The Partnership is looking at how Dermatology services are delivered across Bolton, Salford and Wigan.

Dermatology services diagnose, investigate, treat and manage the conditions of children and adults with skin disease, as well as hair and nail complaints. We are currently working with the organisations in Bolton, Salford and Wigan to explore ways to improve services for patients, which may lead to some changes.

The following leaflet contains more information about the review and the options being considered:

Dermatology – future development brochure

The initial stage of engagement has been completed but more will be coming up soon, which will focus on where the service should be delivered.  A report on the initial engagement will be published here.

Who should get involved?:

We’d love to work with anyone who is currently using or has used Dermatology services in the past.

How to get involved:

The initial survey on local services has now closed. If you want to register your interest in this, please get in touch 01942 482711 or shapeyournhs@wiganboroughccg.nhs.uk

Next steps:

We’ll post here with further information and when we need your views again.

Different formats:

If you would like help understanding this information, or need it in a different format (large print, easy read or braille, for example), please contact us on 01942 482711 or shapeyournhs@wiganboroughccg.nhs.uk

The Greater Manchester Health and Social Care Partnership is reviewing Paediatric (Children’s) Medicine Services. So, we want your help!  We want to know what it was like when you went to A&E and how we can improve it for other children and young people.

Who should get involved

We want to hear from parents, carers, children and young people with experience of attending A&E.

How to get involved

To help us gather views from a wide group of people we have designed two surveys. One for parents, carers and guardians, and one for children and young people.

Please get involved and tell us what you think.

Click here to complete the survey if you are a Parents, Carer or Guardian.

Click here to complete the survey if you are a child or young person.

Next Steps

The surveys will run until 28th February 2020. At this point the Greater Manchester Health and Social Care Partnership will review the results and it will help inform their review of those services.

Different formats

If would like this document in alternative formats, including other languages, easy read, large print, audio, Braille and electronically, please contact gmhscp.isc@nhs.net

Travelling for health and care services

Background

In February and March 2020 we are talking to patients and residents about their experiences of travelling for health and care services.

Patients and residents recently helped to shape our 5 year plan for health and social care services. Within the plan we talk about our ambition to have “care closer to home”, whilst also recognising that in the future people might have to travel a little further for more specialist health services.

We heard stories from people who struggle to travel around the Borough and the issue of transport and travel can be a real barrier for some people.

As we look to improve how people access health and care services over the next few years we really need to think about how patients and residents travel across the Borough. We want to get a better understanding of some of the common issues people can experience.

This piece of work will help us when we think about where to best locate services in the future.

Who should get involved?

We want anybody who lives in Wigan Borough to get involved with this work.

How to get involved
  1. Complete a survey
powered by Typeform

Click here to complete online

Or download a copy of our survey below:

Travelling for health and care services – EASY READ SURVEY final

Travelling for health and care services – Survey Standard FINAL

  1. Share your story

We are collecting stories from people about their experiences of travelling for health and care services. If you’ve got something to share please get in touch. We can write your story or arrange to record your voice or video – whatever you prefer!

  1. Come and speak to us in person

We’ll be out visiting different places in the Borough. Take a look at our schedule and come see us! This may get updated.

  1. Invite us to your meeting / group

If you’ve got a meeting or event coming up invite us along to speak about this.

If you want to get involved please get in touch with Rachel or Nicky in the Engagement Team:

Call: 01942 482711

Email: shapeyournhs@wiganboroughccg.nhs.uk

Write: Freepost RTRA-BXKR-CTTT, Shape Your NHS, NHS Wigan Borough CCG, Wigan Life Centre, College Avenue, Wigan, WN1 1NJ

Next Steps

We’ll close the survey at the end of March. In April 2020 we’ll produce the feedback report and make this available on our “reports and feedback” page.

Different formats

If you would like help understanding this information, or need it in a different format (large print, easy read or braille, for example) please call us on 01942 482711 or email us at shapeyournhs@wiganboroughccg.nhs.uk.

Different formats:

If you would like help understanding this information, or need it in a different format (large print, easy read or braille, for example), please contact us on 01942 482711 or shapeyournhs@wiganboroughccg.nhs.uk