Coronavirus (COVID-19) update and advice

This page was last updated on 31st March 2020

**Stay at home to stop coronavirus spreading**

Everyone must stay at home to help stop the spread of coronavirus.

This includes people of all ages – even if you do not have any symptoms or other health conditions.

You can only leave your home:

  • To shop for basic essentials – only when you really need to
  • To do one form of exercise a day – such as a run, walk or cycle, alone or with other people you live with
  • For any medical need – for example, to visit a pharmacy or deliver essential supplies to a vulnerable person
  • To travel to and from work – but only where this is absolutely necessary

What to do if you have coronavirus symptoms

Continue to stay at home if you have either:

  • A high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • A new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)

To protect others, do not go to a GP surgery, pharmacy or hospital.

Use the 111 online coronavirus service to find out what to do. Use the 111 coronavirus service

Only call 111 if you cannot get help online.

NHS Guidelines to for staying at home can be found here . If you’re staying at home it’s important to remember your mental wellbeing more help and advice from the NHS can be found here:

If you or someone you care for has learning difficulties find easy read support on the mencap website.

If you or someone you care for need information in sign language, regularly updated videos can be found by visiting signhealth.

What to do if you need medical help for another reason

If you need medical help not related to coronavirus, do not go to places like a GP surgery, pharmacy or hospital.

  • For health information and advice, use the NHS website or check your GP surgery website.
  • For urgent medical help, use the NHS 111 online service. Only call 111 if you’re unable to get help online.
  • For life-threatening emergencies, call 999 for an ambulance.

Read more advice about getting medical help at home.



Pharmacies are receiving an increase in the number of requests for delivery of medicines at this time. Please only request delivery of medicines if you have no other option. This will help to ensure that we have the ability to deliver to those who are in need.

Could you ask any of the following people to collect your medicines for you?

  • Family member
  • Neighbour
  • Friend
  • Local volunteer
Advice for people at high risk

If you’re at high risk of getting seriously ill from coronavirus, there are extra things you should do to avoid catching it.

These include:

  • Not leaving your home – you should not go out to do shopping, visit friends or family, or attend any gatherings
  • Avoiding close contact with other people in your home as much as possible

Read the full advice on protecting yourself if you’re at high risk from coronavirus on GOV.UK.

Who is at high risk?

You may be at a particularly high risk of getting seriously ill with coronavirus if you:

  • have had an organ transplant
  • are having certain types of cancer treatment
  • have blood or bone marrow cancer, such as leukaemia
  • have a severe lung condition, such as cystic fibrosis or severe asthma
  • have a condition that makes you much more likely to get infections
  • are taking medicine that weakens your immune system
  • are pregnant and have a serious heart condition

If you’re at high risk, you will be contacted by the NHS by Sunday 29 March 2020. Do not contact your GP or healthcare team at this stage – wait to be contacted.

Other things you can do to stop the infection spreading


Wash your hands with soap and water often – do this for at least 20 seconds

Use hand sanitiser gel if soap and water are not available

Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze

Put used tissues in the bin immediately and wash your hands afterwards

Stay 2 meters (3 steps) away from other people, if you need to go outside


Do not touch your eyes, nose or mouth if your hands are not clean

Advice and Information

We are all working closely with  NHS England, Public Health England,and all our health and care partners to prevent further spread of the virus.

If you have any questions or concerns, please refer to the NHS FAQs (external link) for advice and guidance.

Online learning is available here to help navigate the NHS website.

Please refer only to official sources for updates. The latest national information and advice is available at:

The government has issued specific advice for:


Further information